Category Archives: User Feedback

Want your website tested for free?

Posted on February 8, 2012 by John Clark

User testing is an increasingly important part of running a successful website.  Without seeking out and acting on feedback from users, you run the risk of losing their attention and business. User testing isn’t expensive if you use a service … Continue reading →

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What exactly is User Testing?

Posted on December 7, 2011 by John Clark

User testing is a way of getting useful feedback about a website from real people. Rather than employ experts or specialists, using users selected from a broader pool of people means that the feedback that you get is more relevant … Continue reading →

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5 tips for effective user testing

Posted on August 14, 2011 by John Clark

User testing is pretty important to pretty much any website.  As more and more sites scrabble for peoples’ attention, it’s an ongoing challenge to ensure that your site stands out.  Or, at the very least, doesn’t scare people away.  By … Continue reading →

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Putting some eyebrows on…

Posted on July 28, 2011 by John Clark

Hi everyone.  We’ve taken on-board some constructive criticism from a few respected friends and made a conscious effort to ‘put the eyebrows on‘ the homepage (and also the ‘how it works’ page) so that the site looks that bit more … Continue reading →

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New feature: User Test Summary Reports

Posted on July 22, 2011 by John Clark

Greetings to all of you once again.  We’ve been busy this week – preparing the ground-work for a few great new features, but we just had to get this one out to you.  After all, some of you have hinted … Continue reading →

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Who the hell wants to hear actors talk?

Posted on July 20, 2011 by John Clark

“Who the hell wants to hear actors talk?” H.M.Warner, Warner Brothers, 1927 In 1925, H.M. (Harry) Warner’s younger brother Sam acquired a radio station – KWBC.  Sam decided to make an attempt to use synchronised sound in future Warner Bros … Continue reading →

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Feedback on the feedback site: case study

Posted on July 19, 2011 by John Clark

As some of you will know, Kupima‘s the new user testing kid on the block.  Since it was launched a month ago, I’ve been working hard to try to improve it and iron out any little gremlins we find. Someone … Continue reading →

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6 steps where you should user test

Posted on July 8, 2011 by John Clark

User testing is all about engaging with the very people who will use your software to help steer its design, development and evolution.  But when should you do user testing? Answer: Early and Regularly It’s never too early to start … Continue reading →

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The value of thinking out loud…

Posted on July 5, 2011 by John Clark

“The most courageous act is still to think for yourself. Aloud.” Coco Chanel What users do is something we’re always keen to understand, but observing them is only half the battle.  What’s equally important is to actually hear what they … Continue reading →

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The Golden Toad

Posted on July 3, 2011 by mosborne

The first recorded account of the Golden Toad was by herpetologist Jay Savage in 1966, and the last sighting of the species was made in 1989. The toad, showcased by its ‘Day-Glo golden orange’ colour, was native to the tropical … Continue reading →

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